Forgot your password?

Please go to home page then click on password. Click “forgot your password”, enter your registered email address and then click “Please send me my password “. Your new password will be emailed to you within 48 hours.

Where is my order?

The majority of products are usually delivered within 3-5 working days.

If the product(s) has not reached you after the estimated delivery time, please email info@eshopmegastore.com where we will investigate and ensure that you receive your order, as quickly as possible. Please note our telephone sales team are unable to help when chasing orders.

Industrial Action/Force Majeure (i.e.: postal strikes, floods, terrorism acts, freak weather) is very rare these days but can occur occasionally! This is completely out of our control and therefore we cannot accept any liability for any delays, losses or issues caused by Industrial Action/Force Majeure.

Ordered the wrong product?

If a mistake has happened on ordering and you have realized the incorrect product has been ordered, please notify our customer services department immediately. We will attempt to cancel your order before it has been posted out. In this instance we will aim to refund the amount to your card within 30 days.

If the product ordered has already left then you will have to follow our returns policy. (See our returns policy in terms and conditions).

Email Us

If you would like any assistance when ordering, a request for a product or if you would just like to provide us with feedback on our service, please email us at info@eshopmegastore.com

You can also contact us Tel: 0845 094 65 44 (office hours between 10am and10pm GMT)

Advertise enquiries on this web site?

 EshopMegastore.com is represented by Impact Advertising Limited. If you would like more information on EshopMegastore.com as a media platform to communicate your brand message please contact:

Impact Advertising Limited, Top Floor, 17–21 Beresford Street, St Helier, Jersey, C.I

email address: impact@eshopmegastore.com